FUNCTION POLICIES
Booking confirmation: A deposit of $1000 is required to secure a function date.
Your booking is not considered confirmed until this amount has been paid and a
function agreement form has been completed and returned.
Payment: Room hire charge is payable two months prior to function date.
Food component x minimum number of guests is required one month prior to your
event. If you have chosen a beverage package the package cost per person x
minimum number of guests is payable one week prior to function date. As final
numbers may not be confirmed until close to function date, only the minimum
number of guests for exclusive bookings will be charged prior to function. The
remaining payment for number of guests over the minimum must be paid on the
day of your function.
Beverages: charged upon consumption must be paid on the day of your function,
your deposit amount will be deducted from your beverage account. Payment by
American Express will attract a 2% fee.
Cancellation: In the event of cancellation, two months notice is required to ensure
a full refund of your deposit. If for any reason your function is cancelled, the
following conditions apply:
•
If two months notice is provided you will receive a full refund:
•
If notice of one month is provided a 10% service fee will be deducted:
•
If only two weeks notice is provided 50% of function cost will be deducted:
•
Anything less than two weeks notice, no refund will be granted:
•
ALL cancellations must be made in writing:
Final numbers: Final guest numbers that we will be catering for are required two
weeks prior to your event.
Food menu: Menus and menu items must be selected and notified eight weeks
prior to function.
Timing
Lunch functions - 12pm to 4.30pm
Dinner functions - 6pm to 10.30pm
Entertainment/music: Certain residential noise level restrictions apply to
Zimzala, music must be semi-amplified with bands not exceeding three
members or instruments. Entertainment must conclude by 10.00pm.
Byo: Zimzala is fully licensed and therefore does not allow BYO food or
beverages.
Prices: All stated function/food/beverage costs are subject to change without
notice. Prices are only confirmed once a deposit has been paid.
All prices quoted include GST.
Responsibility: Damage sustained to any of Zimzala' property is the
responsibility of the function client. Zimzala does not accept any
responsibility for damage or loss of property left during the course of, or after
the function.
responsible service of alcohol: Zimzala staff have the right to refuse or
suspend service to any guest who shows signs of excessive intoxication or is
under the legal drinking age of eighteen.
Hiring of equipment: the client is responsible for any external hiring of
equipment and is to be paid for by the client.
Additional meals: Additional meals for band members etc can be arranged at
a charge of $25 per meal.
You must notify of how many additional meals are required at least two
weeks prior to your
Event.
Gratuities: Any gratuity would be greatly appreciated by our hardworking
passionate team, but is not compulsory.
for wedding enquiries contact Melissa at Zimzala 9527 2011 or click enquiries button